Terms Of Use

Last Updated: July 31, 2024

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These Terms of Use (TOU) apply to this website , associated web sites or subsites, software, services, mobile apps and any other content – digital or otherwise herein after called AlertU Content and Services (ACS)  - developed, created, distributed, or operated by Merago Inc. and its associates (hereinafter called “Merago”). Throughout this TOU, the terms “we”, “us” and “our” refer to Merago. Merago offers ACS to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By accessing or using ACS, you agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available as hyperlinks. These Terms of Use apply  to all users of the ACS.

 

Please read these Terms of Use carefully before accessing or using ACS. If you do not agree to all the terms and conditions of this agreement, then you may not access ACS.

 

Any new features or services which are added to ACS shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our software. It is your responsibility to check the software periodically for changes. Your continued use of or access to the software posting of any changes constitutes acceptance of those changes.

 

SECTION 1 – YOUR REPRESENTATION

By agreeing to these Terms of Use, you represent that

• you are over the age of 18 AND legally an adult in your country, state and province of residence.

• You will not use our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

• You will not transmit any worms or viruses or any code of a destructive nature.

• You are using ACS on your own free will and are completely, unconditionally responsible for the results, experiences and consequences.

 

A breach or violation of any of the TOU may result in an immediate termination of your privileges in the access of ACS.

 

SECTION 2 - GENERAL CONDITIONS

 

Merago reserves the right to refuse service to anyone for any reason at any time.

 

Merago takes data security and privacy very seriously. All data received and managed by Merago is controlled with the highest levels of security. However, you understand that any information you provide (not including credit card information), may be transferred unencrypted as access to ACS involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or user devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the ACS, use of ACS, or access to ACS or any contact through which ACS is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

ACS content  is provided for general information only and should not be relied upon or used as the sole basis for making health and wellness decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on ACS is at your own risk.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND CHARGES

 

Any charges for use of ACS are subject to change without notice.

 

Merago reserves the right at any time to modify or discontinue ACS (or any part thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of ACS.

 

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

Merago reserves the right to refuse/cancel any service you requested with us. In the event that we make a change to or cancel the service, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the request was made.

 

You agree to provide current, complete and accurate account information for all transactions made using ACS. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

SECTION 6 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

You agree that your comments will not violate anyone, you may not use a false e-mail address, or pretend to be someone other than yourself. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you anywhere.

 

SECTION 7 - PERSONAL INFORMATION

 

Your submission of personal information and use of ACS is governed by our Privacy Policy. By using ACS, you agree to and comply with our Privacy Policy.

 

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

 

There may be occasional typographical errors, inaccuracies or omissions in ACS. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel at any time without prior notice (including after you have submitted your order).

 

SECTION 9 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Merago and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorney fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference including the Privacy Policy, or your violation of any law or the rights of a third-party.

SECTION 10- SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination not affecting the validity and enforceability of any other remaining provisions.

 

SECTION 11 - TERMINATION

 

Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use ACS, or when you cease using ACS.

 

SECTION 12 - ENTIRE AGREEMENT

 

Terms of Use and any policies or operating rules posted by us in respect to ACS constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

 

Any ambiguities in the interpretation of these Terms of Use shall be resolved in favor of Merago.

 

SECTION 13 - GOVERNING LAW

 

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable laws of the jurisdictions where ACS Services are explicitly offered by us.

 

SECTION 14 - CHANGES TO TERMS OF USE

 

This document is the latest, and current version of our Terms of Use at all times and overrides any other prior versions or variations you may have access to.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use or the ACS by posting updates and changes to ACS. It is your responsibility to check ACS content and communication periodically for changes. Your continued use of or access to ACS following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

SECTION 15 – FEES, CANCELLATIONS AND REFUNDS.

ACS Fees.

 

Merago ACS is a safety and medical alert, communication, and emergency service. It enables you to connect with your trusted care providers, medical service providers. ACS services are a combination of free and paid for services. Our services and fees at any point in time are what is available in the AlertU app. Our fees include the following:

• External service provider fees. Examples are: Fees paid to doctors, hospitals, pharmacies.

• GST and other taxes. These are levied by local, state and federal tax departments.

• Payment and fund transfer fees. Payment gateway fees, bank fees etc.

 

Our charges for ACS are a combination of the above fees. We may from time to time completely at our discretion make changes to the fees, issue discounts, incentives etc. that may affect the above fees.

 

Cancellations and Refunds.

 

From time to time we may have reasons to issue a refund or a credit to you in lieu of access to ACS.  Our refund policy is as follows:

• Refunds are provided in one of three ways at the discretion of Merago:

  • Refund to the Merago Health Savings Account (HSA). The Merago HSA is a digital electronic account that holds your funds and can be used to pay for services in ACS. Funds in the HSA can also be transferred out of Merago.

  • Refund as a Merago Credit. Merago may choose to refund to an in-app credit that can be used for ACS services in the AlertU app.

  • Refund as a Coupon Code. Merago may choose to issue a one-time, limited time coupon code

• If you cancel a service or an order with us before the start time or before the cutoff date published by us for delivery of services, you may be not be eligible for a refund. From time to time we may change the terms of how much time you have to cancel an appointment  and the quantum of the refund.

• Movement of funds in and out of the Merago HSA may attract service fees.